Taichung Metro Suffers Second Day of Failures; Official Urges Systemic Review
Translated from Chinese, summarized and contextualized by DistantNews.
At a glance
- Taichung Metro's Green Line experienced a second consecutive day of service disruptions on June 4, causing significant delays during peak hours.
- Legislator He Hsin-chun criticized the repeated failures, urging a systemic review of the metro's safety and management rather than dismissing them as isolated incidents.
- Taichung Metro apologized for the inconvenience and is investigating the cause of the signal abnormality, offering refunds to affected passengers.
Taichung Metro's Green Line suffered another service disruption on the evening of June 4, marking the second consecutive day of significant delays during peak commuting hours. The latest incident, a signal abnormality, caused bidirectional train services to be delayed for over 40 minutes, with one train stranded outside Wunsin Forest Park Station. This follows a similar breakdown on the morning of June 3, which halted services for nearly 20 minutes.
The repeated failures have frustrated commuters, with many expressing their dissatisfaction online. Passengers likened the experience to "opening a blind box" and questioned the reliability of the metro system, especially during critical travel times.
Legislator He Hsin-chun, a candidate for Taichung mayor, strongly criticized the recurring issues. She highlighted that the metro has experienced multiple system abnormalities and operational delays in the past six months. "The metro relies heavily on system stability and safety management," He stated, emphasizing that any anomaly requires a "systematic" review and a complete explanation, rather than being dismissed as an "individual case."
He urged Taichung Metro to establish a "fault history system" to systematically examine all components, enhance emergency response mechanisms, and ensure timely disclosure of information. She also called for flexible alternative transportation and transfer arrangements to minimize passenger impact. In response, Taichung Metro apologized for the inconvenience caused by the signal abnormality, which was repaired by 7:26 p.m. The company is investigating the root cause and offering refunds to affected passengers within seven days.
Originally published by Liberty Times in Chinese. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.