Taichung residents complain about bus disruptions during heavy rain; transport bureau blames unofficial apps

Residents in Taichung expressed frustration and anger on Thursday morning as heavy rain caused disruptions to public bus services, with some users reporting that their bus tracking applications showed no services were running. The situation led to public outcry, with many questioning the reliability of the bus system during adverse weather conditions.

One resident shared their experience on Threads, posting a screenshot from a bus app that indicated "no departures." This sparked a wave of similar complaints, with users criticizing the perceived lack of service and the inconvenience caused during the downpour. The hashtag "#TaichungNoBus" began circulating, reflecting the public's dissatisfaction.

However, the Taichung City Transportation Bureau clarified that bus services were operating as usual throughout the morning. The bureau explained that the discrepancies were likely due to users consulting unofficial, third-party applications for real-time bus information. These non-official apps may not have been updated correctly or may have experienced technical issues.

The bureau strongly urged the public to utilize the official "Taichung GO" application for accurate and up-to-date information on bus schedules and real-time locations. They emphasized that the official app provides reliable data and is the recommended source for navigating the city's public transport system, especially during inclement weather.

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Please use the official app.