Taipei and New Taipei buses introduce automatic EasyCard top-ups

Commuters using EasyCards on buses in Taipei and New Taipei City can now enjoy the convenience of automatic top-ups. This new service eliminates the worry of insufficient balance during rides. When an EasyCard's balance falls below NT$100, the system will automatically add NT$500 and deduct the amount from the linked account. This feature is available for EasyCards linked to credit cards, debit cards, or bank accounts. Previously, passengers with low balances had to visit MRT stations or convenience stores to recharge their cards. The Public Transportation Office highlighted that the automatic top-up process on bus fare machines takes approximately 3 to 5 seconds. Passengers are advised to hold their cards to the reader until the confirmation message appears to ensure the transaction is completed successfully. The office also clarified that if an automatic top-up fails due to rapid card removal or other issues, even if the bank authorizes it, no charge will be made to the user's account. This ensures consumer protection. Additionally, Taipei City is increasing the monthly free points for senior and accessible EasyCards to 600, matching the existing benefit for elderly cardholders. This enhancement also extends to specific intercity bus routes operated by Ubus and Asia Bus within the Taipei and New Taipei City areas.