Taiwan Airlines May Drop Chinese Names from Employee Tags to Prevent Passenger Harassment

Taiwanese airlines are contemplating the removal of full Chinese names from employee name tags, a measure aimed at protecting frontline staff from online harassment and doxxing by passengers. The practice of displaying full names has led to instances where travelers identify and contact airline employees through social media, sometimes resulting in unwanted private messages or harassment.

Taiwanese Tigerair has already taken a step in this direction, announcing that starting in February, employees will have the option to choose whether to display their Chinese surnames on new work permits or name tags. This decision reflects a growing concern for employee well-being and privacy within the aviation industry.

Other major carriers, including China Airlines and EVA Air, are reportedly considering similar measures. The move highlights a tension between customer interaction and the personal safety and privacy of airline employees in the face of increasing online scrutiny.