Taiwan High Speed Rail to Operate Normally on July 12; Refund Policy Announced for Typhoon Period

Taiwan High Speed Rail (THSR) has announced that all its lines will operate normally on Sunday, July 12, as the company assesses the impact of Typhoon Bavi. The decision comes after reviewing meteorological information, with all trains scheduled to depart according to their timetables.

THSR is reminding passengers that safety measures, including speed restrictions on certain routes, may be implemented if wind speeds or rainfall exceed operational limits. Travelers are advised to allow for extra time for transfers and connections to ensure their onward journeys are not significantly disrupted.

For passengers affected by the typhoon, THSR has outlined its refund and exchange policy. Tickets purchased between the issuance and lifting of maritime typhoon warnings are eligible for a full refund without a handling fee if the passenger does not travel or if the train service is changed or canceled. This applies for up to one year from the original travel date.

Additionally, passengers who choose to take a lower-priced car class due to service changes can claim a refund for the fare difference within one year. However, the company clarified that delays caused by natural disaster-related speed restrictions will not qualify for the standard delay refund policy. Travelers can find the latest operational updates on the THSR website, app, or by contacting their customer service.