Tele2 working to improve mobile coverage in Stockholm's archipelago

Tele2 acknowledges issues with mobile coverage in parts of Stockholm's archipelago, particularly near Hjälmö and Lådna islands. The company is actively working on installing a new base station to enhance service in the affected areas.

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We are aware that coverage has deteriorated in parts of the Stockholm archipelago. But work is underway with a new base station that will improve coverage at the islands Hjälmö and Lådna.

The degradation in coverage is attributed to the rapid annual increase in mobile data traffic, estimated at 20-30%. Existing base stations are no longer sufficient to handle the demand. Tele2 has been seeking permits for new base stations in the region for several years, but the process has been delayed.

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It is good that the issue of mobile coverage in Stockholm's archipelago is being highlighted. The writer is correct that there are areas with poorer coverage at Hjälmö and Lådna. We know the problem and work is underway with a new base station that will improve coverage in the area.

Contrary to information provided to a customer, the decline in coverage is not due to the shutdown of 2G and 3G networks. Tele2 is using this instance to review its internal training and tools to prevent similar misinformation. The correct information is that a new base station is being deployed to address the coverage issues.

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The reason for the deteriorated coverage in the area in question is that data traffic in the mobile network is increasing by approximately 20–30 percent per year, and the existing base stations are no longer sufficient.

Major telecommunication operators in Sweden share network infrastructure and base stations in the archipelago. This shared infrastructure means that coverage conditions are largely common across different operators, with only minor differences to ensure equitable service.

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The statement that coverage has deteriorated due to the shutdown of 2G and 3G networks was incorrect. We are taking this to heart and using the opportunity to highlight the event internally and review our training and tools.