Telstra users report widespread mobile network outage

Thousands of Telstra users across Australia are experiencing a widespread mobile network outage, disrupting calls and data connections. The telecommunications giant acknowledged the problem on social media, stating that it is actively investigating the issue.

Users began reporting connectivity problems around 4 am, with the number of affected individuals significantly increasing throughout the morning. The outage has reportedly caused difficulties for morning television programs, with some team members and guests unable to connect.

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We’re looking into an issue affecting some mobile calls and data connections. If you’re having trouble connecting at first, try again as it may work on a retry. We’re on it and will share an update as soon as it’s fixed. Thanks for bearing with us.

Telstra has advised customers experiencing connection issues to try again, as the service may work on a retry. The company assured users that updates would be provided as soon as the issue is fixed. The exact cause and extent of the outage are still under investigation.

In parallel, Australian Prime Minister Anthony Albanese is set to host three Pacific leaders in Brisbane. The meetings with the prime ministers of Papua New Guinea, Tonga, and Samoa aim to strengthen Australia's regional influence amidst growing concerns over China's presence in the Pacific. The leaders will also attend a Pacific rugby league event and the State of Origin decider.

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A number of members of our team have been affected by this, including some of the people we’re trying to get on the show this morning.