The ABC wants staff to use AI. Experts have concerns

The Australian Broadcasting Corporation (ABC) is moving forward with plans to integrate artificial intelligence into its operations, including a trial aimed at using AI to assist in writing digital news. This initiative comes as the public broadcaster seeks to embrace new technologies while navigating public distrust of AI.

While experts and the journalists' union have expressed cautious optimism about the ABC's responsible AI approach, they have also issued warnings. Concerns have been raised that misuse of AI could potentially erode trust in the public broadcaster. The ABC, however, maintains that AI tools provide "significant benefits" to journalism.

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Our trusted news is produced by ABC journalists, distinctive, original journalism that AI cannot replicate.

According to an ABC spokesperson, these tools can help journalists by freeing up their time for more in-depth news gathering and by making routine tasks more efficient. The broadcaster emphasized that distinctive, original journalism produced by its human reporters is something AI cannot replicate. The ABC has updated its AI guidelines, partnered with AI company Anthropic, and is trialing tools to convert regional radio bulletins into online articles.

Managing Director Hugh Marks and Chief People Officer Deena Amorelli informed staff that the key question for public broadcasters is not *if* they will use AI, but *how* they will shape its use according to their values. The ABC plans a phased rollout, starting with a pilot program involving "AI Champions" before wider implementation. Current uses include third-party tools for transcription and an in-house AI assistant for research and production, with new roles being created to ensure safe and effective adoption.

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The question facing every public broadcaster is not whether they will use AI, but how they will shape the use of AI on their terms and in line with their values.