DistantNews
Support us
🇮🇪 Ireland /Crime & Justice

Ticketmaster accused of breaching consumer law over Oasis Croke Park tickets

From Irish Times · () English

Translated from English and summarized by DistantNews. Read the original for the full story.

At a glance

News Named sources In the courts
  • Ireland’s Competition and Consumer Protection Commission accuses Ticketmaster of two breaches of the Consumer Protection Act over Oasis concert ticket sales.
  • The allegations concern the marketing of “platinum” tickets and the unclear or late presentation of ticket prices, amid complaints about dynamic pricing.
  • Dublin District Court adjourned the case until October 5, while Ticketmaster’s defense prepares for what it expects will be a fully contested case.

Ticketmaster is facing legal action in Ireland over the sale of tickets for Oasis’s reunion concerts at Dublin’s Croke Park, after fans complained that prices for the same parts of the stadium more than doubled during the morning of the sale.

The Competition and Consumer Protection Commission has accused the ticketing platform of two breaches of the Consumer Protection Act. One allegation concerns the sale of “platinum” tickets in a way that could have deceived or misled the average consumer about the product’s main characteristics and prompted a purchase they otherwise would not have made.

The second allegation concerns the way Ticketmaster provided important information, including ticket prices. The CCPC says the information was presented unclearly, ambiguously or too late, in circumstances that could have influenced consumers’ decisions.

The case came before Dublin District Court on Monday. Remy Farrell SC, instructed by solicitor Shane Reynolds, told Judge Anthony Halpin, “I anticipate that this matter will be fully contested.” Prosecutor Ronan Kennedy SC said the case had been listed for the first time and that he would seek a four-week adjournment to address disclosure and evidence. The judge adjourned proceedings until October 5 and ordered the prosecution to disclose documents to the defense.

Tickets for the two August 2025 concerts went on sale on August 31, 2024. The sale quickly drew criticism from fans and politicians, particularly over dynamic pricing. The CCPC said it would investigate within a week. It now says the investigation has ended and led to the prosecution over two alleged offences. The watchdog declined further comment because the case is before the court. Similar concerns in the United Kingdom prompted an investigation by Britain’s Competition and Markets Authority, which found that Ticketmaster did not tell fans in lengthy queues that standing tickets were being sold at two different prices.

I anticipate that this matter will be fully contested.

· Remy Farrell SCTicketmaster’s defense indicated at the first court listing that it expected to contest the case fully.
About this summary

Originally published by Irish Times in English. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.

More Stories

From Our Blog