Toss Bank shares its innovation experience with Singapore’s DBS Group

Toss Bank CEO Lee Eun-mi welcomed DBS Group chief executive Tan Su Shan and senior executives to the Korean internet bank’s headquarters in Seoul, where she shared the company’s approach to innovation and growth.

Lee presented Toss Bank’s differentiated services and achievements since its launch in October 2021. She also outlined plans to expand into corporate banking and mortgage lending, as well as the bank’s direction for using artificial intelligence.

“

Technological innovation leads to customer trust, and trust leads back to growth and profitability in a virtuous cycle.

DBS Group began in 1968 as the Development Bank of Singapore and is now Singapore’s largest bank and one of Asia’s leading financial institutions. Executives from both sides used a question-and-answer session to discuss the future of banking and exchange their experience in financial innovation.

“Technological innovation leads to customer trust, and trust leads back to growth and profitability in a virtuous cycle,” Lee said, describing what Toss Bank has built over its first five years. She called the meeting an opportunity to share experience with a group that has led digital banking beyond Asia and to consider the future of the banking industry together.

“

It was a meaningful occasion to share experiences with DBS Group, which has led digital banking beyond Asia, and to explore the future of the banking industry together.