UBA wins 2026 Banker Technology Award for AI innovation, launches upgraded mobile app

United Bank for Africa (UBA) Plc has secured the African category win at the 2026 Banker Technology Awards, celebrating its significant advancements in digital banking. The bank was honored for its pioneering work in digital payments, e-business, and the strategic implementation of artificial intelligence to facilitate seamless cross-border transactions across more than 20 African markets.

“

the bank has cemented its status as a leading digital operator by placing technology at the centre of its growth strategy across more than 20 countries, with this approach most visible in its work on cross-border transfers, spanning digital payments, AI-driven engagement, and e-business

The Banker recognized UBA for placing technology at the core of its expansion strategy. A key highlight was the integration of Leo, UBA's AI-powered chatbot, with the Pan-African Payment and Settlement System (PAPSS). This innovation allows customers to conduct cross-border transfers using local currencies through a conversational interface, significantly reducing friction in international payments.

“

Africa’s financial future will not be built on branches or borders. It will be built on intelligence, interoperability, and trust at scale.

Emmanuel Lamptey, UBA’s Executive Director Designate for Digital Banking, accepted the award and reiterated the bank's vision for a fully digitized African financial landscape. He emphasized that intelligence, interoperability, and trust are the foundations of Africa's financial future, moving beyond traditional branch networks.

“

Across a continent where cross-border transfers have historically been slow and costly, Leo reduces friction at the point of transaction, removing reliance on traditional banking channels without requiring customers to change how they communicate.

In parallel with this recognition, UBA has launched a revamped version of its RedApp mobile banking platform. The upgraded application promises a faster, more intuitive user experience, designed to meet the evolving digital banking needs of customers across the continent. UBA's Group Head of Brand, Marketing, and Corporate Communications, Alero Ladipo, stated that the new RedApp signifies a new era in digital customer service, offering a sharper and more efficient banking experience.

“

At UBA, we are constantly raising the bar on what digital banking should feel like. The new RedApp is faster, cleaner, and built around how our customers actually live and bank. Whether you are managing your finances, making transfers, or accessing new features, the experience is now sharper than ever. We invite all our customers to download the upgraded app today on the Google Play Store for Android and the Apple App Store for iPhone.