Uber, Bolt not banned at Nigerian airports, says FAAN

The Federal Airports Authority of Nigeria (FAAN) has issued a clarification, stating that ride-hailing services like Uber and Bolt are not banned at Nigerian airports. The authority explained that its ongoing engagement with these operators is aimed at creating a structured framework to ensure passenger safety, security, and smooth airport operations.

FAAN emphasized that its stance is not intended to restrict passengers' transportation choices or diminish the role of e-hailing platforms. Instead, the goal is to properly integrate commercial transport services operating within airport premises into the airport's overall operational and security systems. This integration ensures that transport providers are identifiable, accountable, and aligned with airport protocols.

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FAAN wishes to clarify that its position is not, and has never been, directed at limiting passengers’ access to transportation options or undermining the important role that e-hailing services play in providing convenient mobility to air travellers.

The clarification comes in response to recent reports and public criticism regarding restrictions on e-hailing services at several FAAN-managed airports, including Lagos and Abuja. FAAN highlighted that airports are highly regulated environments, and commercial transport providers must adhere to a framework that allows the authority sufficient oversight of their vehicles and drivers.

FAAN also addressed the Airport Car Hire Rank Management System (ACHRAMS), a digital platform introduced to modernize ground transportation, enhance passenger safety, and facilitate cashless transactions. The authority stressed that ACHRAMS is not designed to compete with existing e-hailing services but rather to provide operational visibility, tracking, and management of concession fees within the airport environment. The aim is to ensure that all commercial transport activities align with airport regulations and security standards.

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ACHRAMS is not an e-hailing application and is not intended to compete with or replicate the services provided by Uber, Bolt or any other e-hailing platform.