Uber opens waiting lounge for Dubai Airport Terminal 3 passengers

Uber, in collaboration with Dubai Airports, has inaugurated a dedicated waiting lounge for passengers at Terminal 3 of Dubai International Airport. Located at the main pickup points, the lounge is accessible to users of both Uber and Careem apps.

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Dubai offers the world an exceptional urban experience, starting from the moment of arrival and extending to every detail in the city, with all its services and facilities reflecting the level of organisation, cleanliness, comfort, and quality of life. Dubai Airport is the primary gateway which welcomes millions of visitors annually, and from it starts the first impression of the city’s level of sophisticated services. This partnership between Dubai Airports and Uber reflects Dubai’s approach of working as one team to continuously elevate the experience of visitors from all over the world.

The initiative is designed to elevate the passenger experience by optimizing traffic flow and alleviating congestion at the airport's curbsides. This aims to create a smoother and more comfortable transition for travelers from the moment they arrive in Dubai.

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Uber's goal is to make the transportation experience easier at every stage of the journey, removing any complexities users might face along the way. In close cooperation with Dubai Airports, and with the support of the Dubai Civility Committee, we are proud to launch this modern lounge in Terminal 3 for Uber and Careem app users, where the lounge provides a modern and integrated environment that enables passengers to wait in comfort and prepare for departure before heading to their vehicles.

Saeed Al Nazari, Secretary General of the Dubai Civility Committee, highlighted Dubai's commitment to offering an exceptional urban experience, starting from arrival. He noted that the airport serves as the primary gateway for millions of visitors and that partnerships like this reflect Dubai's unified approach to enhancing visitor services.

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The moment of arrival in Dubai marks the beginning of the journey for millions of passengers, and we are keen to ensure that their first impression is seamless and comfortable, reflecting Dubai's distinct identity. Through close collaboration with our partners, we are working to provide a smoother and more streamlined experience which extends beyond the airport terminal gates, allowing guests to move with greater ease and comfort through one of the busiest international airports in the world.

Tala Al Nouzouli, General Manager of Uber UAE, stated that Uber's goal is to simplify the transportation experience. She expressed pride in launching the modern lounge in Terminal 3, which provides a comfortable environment for passengers to wait before heading to their vehicles. Majed Al Joker, Chief Operating Officer at Dubai Airports, added that the lounge embodies the success of joint action in creating a welcoming and organized arrival experience that aligns with Dubai's renowned standards of excellence.

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This initiative embodies what we can achieve together through joint action to provide a welcoming and organised arrival experience which reflects the excellence levels for which Dubai is renowned.