Up to 20,000 Hasselt residents receive incorrect ID card renewal letters after technical error
Translated from Dutch and summarized by DistantNews. Read the original for the full story.
At a glance
News
Sources not specified
Under investigation
- Between 17,000 and 20,000 residents of Hasselt received incorrect requests to replace their identity cards.
- The letters went to people who had already renewed their cards in recent months.
- Hasselt and software company Cipal are investigating the technical error.
A technical error sent identity card replacement letters to between 17,000 and 20,000 residents of Hasselt, including people who had already renewed their cards in recent months.
The mistake originated in software supplied by Cipal. The city of Hasselt and the company are investigating how the error occurred.
About this summary
Originally published by VRT NWS in Dutch. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.
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