Water Supply Issue Disrupts Gatwick Airport Operations

Gatwick Airport is grappling with a significant water supply problem that is impacting both of its terminals. Passengers are facing disruptions, including out-of-order toilets and the closure of restaurants, as the airport works to manage the situation. The airport has apologized for the inconvenience caused by the issue, which stems from a problem in the nearby Horley area.

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Due to a number of complications caused by a power outage at our Bough Beech Water Treatment Works, some customers are experiencing low water pressure or a temporary loss of supply. We are working to overcome those complications and return the treatment works to supply as quickly as we can.

SES Water, the affected water company, explained that a power outage at its Bough Beech Water Treatment Works led to complications, resulting in low water pressure and temporary supply loss for some customers. The company is actively working to restore normal service as quickly as possible and is collaborating with Gatwick Airport during this period.

While the airport is providing bottled water and implementing contingency measures, some passengers have reported a lack of communication and visible distribution of water. One traveler noted that restaurants and lounges were closed, although shops remained open. Easyjet has adjusted its bag drop opening times, advising passengers not to arrive earlier than necessary to avoid further complications.

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For people who need to go to the toilet, this isn't good, and still no announcement or official information - and the water they mentioned isn't being distributed. I'm taking off soon, so that's fine, but for passengers in a few hours, this will be bad.

In response to the disruption, former MP Michael Dugher urged the airport to allow passengers to use seating in the closed restaurants and bars, highlighting that families were forced to sit on the floor. The ongoing water issue has led to operational adjustments and passenger frustration as the airport and water company work towards a resolution.

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No water is one thing but depriving people of somewhere to sit is another... families are having to sit on the floor.