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🇲🇽 Mexico /Technology

WhatsApp Outage Disrupts Users Globally

From El Universal · () Spanish

Translated from Spanish and summarized by DistantNews. Read the original for the full story.

At a glance

News Named sources Context piece
  • WhatsApp experienced a widespread outage starting around 5:03 PM, with peak reports at 5:33 PM, affecting users globally.
  • The majority of issues reported on DownDetector concerned the website (60%), followed by the app (17%) and login problems (14%).
  • Users reported errors on the desktop version and some were redirected to Facebook, with similar issues also noted in Brazil and the United States.

Users across Mexico, Brazil, and the United States faced significant disruptions on Monday as the popular messaging application WhatsApp experienced a widespread outage. Reports began surfacing around 5:03 PM, with a surge in user complaints peaking at 5:33 PM, according to the tracking website DownDetector.

The platform, owned by Meta, showed a significant number of users experiencing problems, with 60% of reports related to the website version, 17% to the mobile application, and 14% encountering issues with logging in. The number of affected users continued to rise, indicating the scale of the disruption.

Frustration was evident on social media platforms like X, where users shared their experiences. Many reported error messages on the desktop version, stating that the page could not be loaded. Some users were unexpectedly redirected to Facebook upon attempting to open the desktop app, requiring them to log in again. This incident follows a separate, though less severe, outage that affected Instagram earlier in the day.

About this summary

Originally published by El Universal in Spanish. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.

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