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Yongkang Chi Mei Hospital suspends evening outpatient services after information-system failure

From Liberty Times · () Chinese

Translated from Chinese and summarized by DistantNews. Read the original for the full story.

At a glance

News Official statement Ongoing story
  • Chi Mei Hospital in Yongkang, Tainan, suspended evening outpatient care and repeat-prescription medicine collection after an information-system failure.
  • Emergency care, injections, dialysis and radiology services continued as normal.
  • The hospital said it would cancel affected appointments without fees or penalty records while staff worked to restore the system.

Chi Mei Hospital in Yongkang, Tainan, suspended evening outpatient appointments and repeat-prescription medicine collection on Sept. 4 after its information system malfunctioned.

The hospital said it made the decision to protect patient safety and the quality of medical care. Emergency services, the injection room, dialysis and radiology continued to operate normally.

Patients with evening appointments will have their registrations cancelled automatically without a registration fee or penalty record. Patients with ongoing chronic-disease prescriptions were advised to collect their medicine during daytime hours on the following day.

Once the system is restored, patients can make new appointments through the hospital's official website, its Chi Doctor Manager LINE account or during service hours. The hospital said its information and medical teams had activated response measures and were working to restore normal operations.

About this summary

Originally published by Liberty Times in Chinese. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.

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