Zhang Linghe's Studio Swiftly Compensates Fans After Event Cancellation
Translated from Chinese, summarized and contextualized by DistantNews.
At a glance
- Actor Zhang Linghe's brand event in Nanning was canceled due to crowd control issues.
- Zhang Linghe's studio will compensate affected fans for travel and accommodation expenses.
- Fans received reimbursements quickly, praising the studio's efficiency despite no legal obligation to compensate.
An event featuring actor Zhang Linghe in Nanning was abruptly canceled on May 31 due to overwhelming crowds and safety concerns, including reports of a shattered glass door. In response, Zhang Linghe's studio announced it would fully compensate fans for their travel and accommodation expenses incurred for the event.
Yesterday noon was the deadline, and today I received it.
Despite the cancellation, which was attributed to the organizer's insufficient security measures, Zhang Linghe's studio proactively decided to cover the costs. This included airfare, high-speed rail tickets, accommodation, and transportation fees for fans who traveled between May 30 and June 1. The compensation was open to all fans, whether invited or self-funded.
Fans were surprised by the speed of the reimbursements. The deadline for submitting compensation claims was June 3, with payments originally scheduled for completion by June 15. However, many fans reported receiving their money, approximately 1,484 yuan (about $205 USD), on the evening of June 4. This rapid processing led to widespread praise on social media, with fans expressing disbelief at the efficiency.
Alipay suddenly popped up 1,484 yuan, and I knew it was you.
While the total number of compensated fans and the overall expenditure have not yet been disclosed, estimates suggest a significant financial commitment from the studio, given the individual reimbursement amounts. The incident has also brought renewed attention to Zhang Linghe's past gestures of generosity towards fans, such as giving red envelopes during holidays and actively supporting them at offline events.
Awesome! The speed is unbelievably fast.
Originally published by Liberty Times in Chinese. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.