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1-Centimeter Glass Found in Salad, Franchise Owner Responds: “Did I Put It There on Purpose?”

From Dong-A Ilbo · () Korean

Translated from Korean and summarized by DistantNews. Read the original for the full story.

At a glance

News Sources not specified Context piece
  • A customer said they found a roughly 1-centimeter glass fragment in a salad ordered from a salad franchise on May 31 and nearly swallowed it, while already ingesting smaller fragments.
  • The customer said the store and headquarters redirected responsibility and that the franchise owner later reacted angrily during repeated calls.

A customer who found a roughly 1-centimeter piece of glass in a salad said the franchise’s response was nearly as shocking as the foreign object itself.

The customer said they discovered the fragment while eating a salad ordered from a branch on May 31. They said they almost swallowed the larger piece and had already swallowed smaller fragments.

The customer said they usually do not complain strongly about finding things such as hair in food, believing that mistakes can happen during preparation. But after discovering the glass, they called the store and were told to contact the franchise headquarters.

They said headquarters also directed them back to the franchise owner, even though the branch prepared the food. The customer then said they received dozens of calls over three days, including an angry response from the owner: “Did I put it there on purpose?”

Did I put it there on purpose?

· Franchise ownerThe customer said the owner responded angrily during follow-up calls about the glass found in the salad.
About this summary

Originally published by Dong-A Ilbo in Korean. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.