10 Umrah Airlines Move to Soekarno-Hatta's Terminal 2F

Soekarno-Hatta International Airport has centralized 10 airlines that operate Umrah flights to Terminal 2F, creating a dedicated hub for pilgrims. The airlines, including Saudi Arabian Airlines, Turkish Airlines, Qatar Airways, Emirates, and Etihad Airways, now operate exclusively from this terminal, which is designated as the Special Hajj and Umrah Terminal.

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the entire process of transferring Umrah group departure services to the Special Hajj and Umrah Terminal 2F has run smoothly.

The transfer of services was a coordinated effort involving regulators, airlines, ground handlers, and Umrah Travel Organizers. General Manager Heru Karyadi reported that the entire process, which took place gradually from July 1 to 10, 2026, ran smoothly. This transition was guided by specific circulars from the Director General of Civil Aviation and the Director General of Hajj and Umrah Organizers.

During the implementation period, the airport recorded 118 Umrah flights, with Saudi Arabian Airlines dominating the traffic. A total of 40,642 passengers, including 20,335 Umrah pilgrims, were served. Karyadi emphasized that the smooth operations during this transition period demonstrate the airport's commitment to providing uninterrupted services to pilgrims.

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During the implementation period, Umrah flight traffic was still mainly dominated by Saudi Arabian Airlines.

Terminal 2F, spanning 27,418 square meters, is equipped with facilities designed for pilgrim convenience. It includes a waiting room with a capacity for 3,000 people and a 3,136-square-meter mosque that can accommodate approximately 1,000 worshippers. Additionally, 20 dedicated check-in counters are available for Umrah pilgrims, streamlining the departure process by separating them from regular passenger check-ins.

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The smoothness of operations during the transition period indicates that the service transfer can proceed well without disrupting services to the pilgrims.