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A shopper's convenient microwave meal turned into a moldy nightmare after they discovered "a whole bowl of mold" in a FamilyMart "Quinoa Multigrain Rice" product. The alarming find, shared on Threads, has prompted an immediate and decisive response from the convenience store chain.

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A whole bowl of mold.

The customer expressed their shock and disgust, humorously noting that the mold appeared more robust than the lactobacilli they cultivated during their master's studies. The post quickly gained traction, leading FamilyMart to issue an apology for the unpleasant experience.

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It's terrifying.

In response, FamilyMart announced the product's immediate withdrawal from all its stores across Taiwan and a temporary halt to its production. Customers who purchased the item can return it to any store for a refund, with or without a receipt. The company explained that the mold likely resulted from cracks in the vacuum-sealed packaging, which allowed air to enter and compromise the product.

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We are deeply sorry for the consumer's poor experience.

FamilyMart is currently conducting a comprehensive review of its production lines, packaging materials, and logistics to identify and rectify the root cause. The "Quinoa Multigrain Rice" will not be available until safety standards are fully met and improvements are implemented. This incident highlights the critical importance of stringent quality control in the convenience food sector.

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The cause of the abnormality may be cracks in the packaging, allowing air to enter.