AMT reports intermittent online service issues on August 11

Online services provided by Ecuador's Metropolitan Transit Agency (AMT) are currently facing intermittent disruptions on August 11, 2026. The cause has been identified as a power failure at a data center operated by the National Telecommunications Corporation (CNT EP).

The AMT has emphasized that this issue is not a result of its own management but stems from a problem with the infrastructure provided by CNT EP. Several technological platforms that the AMT utilizes, and which are hosted on CNT EP's systems, are experiencing availability problems. This means that users attempting to access services through the AMT's official portal, www.amt.gob.ec, may encounter difficulties.

Technical teams from both CNT EP and AMT are actively working to resolve the power outage and restore all affected services as quickly as possible. The AMT has communicated the situation to the public and expressed regret for any inconvenience this may cause. They are urging citizens to rely on official AMT channels for updates regarding the service restoration.

The agency reiterated that the electrical failure occurred within a CNT EP data center, leading to the disruptions. They assured the public that efforts are underway to ensure the normal operation of all services is re-established promptly. The AMT thanked the public for their understanding during this period.

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Due to a power failure in a CNT EP data center, some of our online services are experiencing intermittencies. The corresponding technical teams are working to restore them as soon as possible. We appreciate your understanding.