DistantNews
Support us
ANDE offers debt relief to 350,000 users with overdue bills
🇵🇾 Paraguay /Economy & Trade

ANDE offers debt relief to 350,000 users with overdue bills

From ABC Color · () Spanish

Translated from Spanish, summarized and contextualized by DistantNews.

At a glance

News Named sources New plan
  • Paraguay's National Electricity Administration (ANDE) is offering a debt relief program called 'Ñande Ahorro' to over 350,000 users with five or more overdue bills.
  • The program allows users to pay off debts in up to 60 installments and waives late fees and interest, aiming to curb high delinquency rates.
  • ANDE will also begin reporting 10,000 delinquent customers with at least six overdue bills and debts exceeding G. 1,500,000 to Equifax (formerly Informconf) starting tomorrow.

Paraguay's National Electricity Administration (ANDE) has launched a debt relief initiative, 'Ñande Ahorro,' to help more than 350,000 users struggling with overdue bills. The program, initiated on June 10, offers a lifeline to customers with five or more unpaid invoices, allowing them to avoid service disconnection by splitting their accumulated debts into up to 60 installments.

Ñande Ahorro is the name of the program launched by ANDE on June 10 of this year, with which they offer users who owe five or more bills the fractionation of debts to avoid delinquency.

— Hugo RolónExplaining the new debt relief program.

This initiative comes as ANDE prepares to report 10,000 delinquent customers to Equifax, formerly Informconf. The company will share data on users with six or more overdue bills, totaling over G. 1,500,000, in an effort to combat high delinquency. Commercial manager Hugo Rolón highlighted that the 'Ñande Ahorro' program not only facilitates debt installment but also waives late fees and interest. A new benefit this year allows the first installment payment to be deferred for 30 days, coinciding with the user's next bill.

ANDE is providing the benefits of waiving late charges, and the interest on the financing will also be waived. This year we are incorporating a new innovation, which is that the first installment is paid 30 days later with the first bill.

— Hugo RolónDetailing the benefits of the 'Ñande Ahorro' program.

The promotion primarily targets residential customers, who represent the largest group of debtors, and runs until July 31. Users can apply digitally via the ANDE website or visit any of the 45 customer service points nationwide. ANDE is also conducting outreach in various communities and neighborhoods to help customers regularize their accounts. Rolón noted that in the first 20 days of the promotion, over 45,000 customers have already settled their accounts, managing approximately $50 million in debt.

The promotion is mainly focused on residential customers, who are the largest group of customers with debt, and it extends until July 31.

— Hugo RolónDescribing the target audience and duration of the promotion.
DistantNews Editorial

Originally published by ABC Color in Spanish. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.

More Stories

From Our Blog