Asabri Brings Pension Services to Sick, Immobile Recipients

PT Asabri (Persero) has expanded its services for participants with the Pensioner Visit Service (LKPP). This program aims to ensure that sick or immobile pensioners continue to receive their benefits without needing to visit service centers or perform digital authentication.

Kartika Rahmadayanti, Head of Corporate Communication at Asabri, stated that LKPP is an effort to provide more inclusive services. The program guarantees that pension benefits are delivered on time, to the right person, at the correct address, in the accurate amount, and with proper administration. "For Asabri, service is not just about ensuring pension benefits are delivered correctly. More than that, service is about being present when participants need it, reaching those who can no longer come, and ensuring that no participant feels alone in facing life's limitations," she said.

Asabri employees visit participants at their homes or care facilities to verify their condition, complete administrative tasks, and ensure pension rights are disbursed according to regulations. One such visit was made by the Asabri Balikpapan Branch Office to Pudji Astuty, the widow of the late Ministry of Defense employee Arbainsyah. Due to declining health, Pudji could no longer manage daily activities or visit the Asabri office.

Emergency Lima Tujuh, Head of the Asabri Balikpapan Branch Office, highlighted that the service demonstrates the company's commitment to care for its participants beyond administrative aspects. Asabri also visited Linda Damayanti, the widow of the late Aiptu Budi Sumaryono, who is receiving care at a nursing home due to health issues. These visits ensure all administrative processes and pension rights are met despite communication challenges. The nursing home administrator, Joko, expressed appreciation for Asabri's attention to those in need.

Asabri stated that LKPP is part of fulfilling the government's mandate under Government Regulation No. 102 of 2015, amended by Government Regulation No. 54 of 2020. The company aims to ensure all participants receive their pension rights and benefits, even when facing health or mobility limitations.