Bishkek Utility Company Addresses Power Outage Complaints in Dachnoye

Residents of the Dachnoye settlement, located near Bishkek, are voicing strong dissatisfaction over recurrent power and water supply disruptions. Since their area was integrated into the capital city, inhabitants have been paying urban utility tariffs but claim the quality of services remains unacceptably low.

The Bishkek Electric Networks (BEN) has responded to the complaints, attributing the recent power outages in late June to a series of unfortunate incidents. According to BEN, a construction contractor's excavator damaged a 10-kilovolt power line support on June 24. This was followed by emergency repair work on June 25.

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In late June, the outages were solely related to emergency situations and emergency repair work.

Further disruptions occurred on June 26 when strong winds caused a tree to fall onto an overhead power line, leading to another emergency shutdown. BEN specialists conducted an unscheduled inspection on June 27 and replaced a damaged insulator on June 30. The company emphasized that all these outages were temporary and caused by objective circumstances.

BEN also clarified that the intermittent water supply issues reported by residents were a direct consequence of the power outages. Once electricity was restored, the water supply was also resumed to its normal operational status. The company assured that all necessary repair and maintenance work has been completed.

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Temporary interruptions in water supply were related to power outages. After the restoration of electricity supply, water supply was also resumed in normal mode.