Bolt, Uber to resume at airports after licence agreements are finalised - FAAN

The Federal Airports Authority of Nigeria (FAAN) has suspended the operations of ride-hailing services Bolt and Uber at airports under its management, citing safety, security, and operational concerns. This decision followed an internal memo issued on July 30, 2026, directing the immediate cessation of commercial activities for these platforms pending the finalization of license agreements.

The memo, signed by U.R. Liman, General Manager of Commercial Services, instructed regional and airport managers to halt all commercial operations of Bolt and Uber. FAAN emphasized that airports are highly regulated environments requiring commercial transport services to have an appropriate framework for oversight of operations, vehicles, and drivers. This is crucial for ensuring passenger safety, security, and accountability, especially given the high volume of passenger movements.

Responding to public outcry, FAAN issued a statement clarifying that the suspension is not intended to limit passenger access to transportation or undermine the role of e-hailing services. Instead, the authority stressed its primary responsibility to guarantee the safety, security, and convenience of passengers and airport users. FAAN highlighted the need for identifiable, accountable, and properly integrated transport providers within the airport's operational and security framework.

FAAN also addressed a misconception regarding its ACHRAMS platform, stating it is not an e-hailing application but was developed for operational visibility, tracking, and management of concessions and airport charges. The authority indicated it has received complaints and observed operational challenges, and is actively working with Bolt and Uber to resolve these issues and finalize the necessary license agreements.