Cathay United Bank Opens New North Taoyuan Branch, Emphasizing Inclusivity and Digital Services

Cathay United Bank's North Taoyuan branch has officially relocated to a new facility in the heart of Taoyuan City's Xiaohuaxi redevelopment zone. The move, which occurred on August 3, 2026, places the branch closer to the city's arts and cultural district and established commercial areas. This strategic repositioning aims to provide customers with a more comfortable and convenient banking experience. The new branch boasts upgraded operational spaces and service flows, alongside enhanced digital infrastructure designed to increase service capacity and deepen local connections.

In line with its commitment to inclusive finance and customer well-being, the relocated North Taoyuan branch has incorporated several user-friendly features. These include a dedicated accessible ATM area, service counters designed for ease of use, and accessible restrooms. The bank also offers thoughtful services such as scheduled sign language interpretation, catering to the needs of elderly customers and individuals with disabilities. Furthermore, the branch demonstrates its commitment to sustainability by utilizing energy-efficient air conditioning and lighting systems certified with energy-saving labels.

The new premises also feature a revamped VIP wealth management space, designed to create a comfortable atmosphere with brand-aligned decor and greenery. This area includes a private lounge for VIP clients, offering them access to Cathay United Bank's "Honored Quarterly" publication to stay informed about market trends. Wealth management consultation rooms are equipped with digital screens for real-time asset allocation and financial status reviews. A spacious family wealth management area is also available for intergenerational financial planning discussions, supported by relationship managers and expert teams.

Cathay United Bank continues to invest in digital transformation across its 166 branches nationwide. The North Taoyuan branch is equipped with a 24-hour automated service zone and digital experience equipment in the lobby to facilitate quick transactions. The bank also promotes digital services like online securities account applications and smart investments through its CUBE App. This integration of physical and digital platforms aims to provide seamless and friendly financial experiences, allowing branch staff to focus on providing in-depth professional consultations.