Chattogram launches 'Amader Chattogram' app for streamlined civic services

Chattogram residents now have a unified digital platform to report civic issues and access essential services with the launch of the 'Amader Chattogram' mobile application. Mayor Shahadat Hossain inaugurated the one-stop service system, designed to make interactions with the city corporation faster, easier, and more transparent.

The app allows citizens to report 10 types of problems, including damaged roads, waste management issues, faulty streetlights, and drainage problems. Users can submit complaints with photos, descriptions, and real-time locations. A key feature is the live-tracking system, enabling residents to monitor the status of their complaints from submission to resolution.

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The initiative aims to make civic services faster, easier and more transparent by bringing public services directly to residents through a single digital platform.

Beyond grievance redressal, 'Amader Chattogram' provides access to services like holding tax and trade license applications, birth registration, and emergency contacts. It also offers weather updates and map-based locations of important public facilities such as hospitals and police stations.

Developed by Vento Tech, the application was funded through the Corporate Social Responsibility (CSR) program of Eastern Bank PLC, meaning no cost was incurred by the city corporation. Chattogram City Corporation's acting CEO, Ashraful Amin, stated that the app will help the corporation address complaints promptly and generate valuable data for future urban planning, contributing to a smarter and cleaner city.

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The app would help the city corporation address complaints promptly while generating data to support future urban planning.