Chunghwa Post offers typhoon relief for policyholders, mortgage holders

Chunghwa Post is offering swift assistance to those impacted by Typhoon Bavi, which caused damage in parts of Taiwan. The company announced a multi-pronged approach to support affected policyholders and mortgage holders.

For insurance policyholders, Chunghwa Post will expedite claims. Beneficiaries of policyholders who tragically died due to the disaster can receive death benefits by submitting relevant documents, with other required paperwork to be submitted later. Injured policyholders can receive daily medical benefits after confirming their hospital stay, also with the option to submit supporting documents later.

The company is also extending payment deadlines for insurance premiums. Policyholders unable to make payments due to insufficient funds within three months of the disaster can apply for an additional three-month grace period, provided they submit disaster-affected proof. Furthermore, affected policyholders can apply for an interest-free policy loan for three months on new loans taken out within three months of the disaster. Damaged insurance policies will be reissued free of charge.

Mortgage holders facing difficulties will benefit from a one-year grace period on principal payments, during which only interest needs to be paid. This applies to applications made within three months of the disaster. Chunghwa Post also offers small repair loans ranging from NT$200,000 to NT$500,000 for eligible disaster victims, applicable for applications within three months of the disaster. A 24-hour customer service hotline is available for those needing assistance.