Comptroller Finds Over 10-Hour Waits in Coquimbo Hospital ER

The Coquimbo Hospital's Emergency Unit is facing severe overcrowding and critical patient care issues, according to a surprise inspection by the Comptroller's Office. The audit, conducted on the night of June 26, revealed patients waiting more than 10 hours for attention and others hospitalized in the emergency unit for over 99 hours, some even in hallways.

Lawmakers have voiced strong criticism of the findings. Deputy Nathalie Castillo described the report as "very serious," but noted it was not surprising, as healthcare workers have long warned about working at their limit. She cited precarious conditions, labor overload, staff shortages, and inadequate infrastructure as ongoing problems.

Deputy Bernardo Salinas echoed these concerns, stating the preliminary report "ratifies" warnings about the healthcare system's situation. He highlighted the demand for emergency services to function despite a lack of state resources.

The inspection also uncovered deficiencies in infrastructure, maintenance, and clinical equipment, with some equipment being insufficient or in poor condition. Issues with medical supply storage and access control to sensitive areas were also noted. The Coquimbo Health Service stated they have not yet received the full report and will await its conclusions before determining measures. Director Ernesto Jorquera explained that the Comptroller's Office typically issues a preliminary report, followed by a final one after receiving responses from the institution.

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