Digital literacy vital for Universal Access in Papua New Guinea

Papua New Guinea's ambition to achieve universal access to information and communication technology services is being hampered by a significant deficit in digital literacy, according to Eremas Misiar, Acting Project Implementation Manager for Universal Access Services at the National Information Communication Technology Authority (NICTA).

Misiar's statement underscores that while efforts may be underway to expand technological infrastructure across the nation, the ability of citizens to effectively utilize these services remains a critical challenge. Digital literacy, encompassing the skills to find, evaluate, utilize, share, and create content using information technologies and the internet, is presented as the "missing link."

The implication is that simply providing access to devices or networks is insufficient. For universal access to be truly realized, the population must be equipped with the necessary knowledge and skills to navigate the digital landscape. This includes understanding how to operate devices, access online information, engage in digital communication, and protect themselves from online risks.

Without widespread digital literacy, the potential benefits of technological advancements, such as improved education, economic opportunities, and access to essential services, may not be fully realized by the majority of Papua New Guineans. The focus, therefore, needs to shift from solely infrastructure development to a more holistic approach that prioritizes digital skills training and education.

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Digital literacy is the missing link in Papua New Guinea’s push for universal access.