Digital Payments in Vietnam: Building Trust and Global Connectivity

At the "Digital Finance Day 2026," organized by Tuổi Trẻ newspaper and the State Bank of Vietnam, financial and insurance firms shared new solutions to promote digital payments, improve customer experiences, and strengthen transaction security. Central to these efforts are user trust, global connectivity, and the application of digital technology as foundational elements for a sustainable digital financial ecosystem.

Dang Tuyet Dung, Country Manager for Visa Vietnam and Laos, highlighted the rapid growth of digital payments in Vietnam and Visa's continuous expansion of global connectivity. She noted that digital and smart payments cater to a diverse range of users, from individuals and small businesses to large corporations and government agencies. This growth is attributed to broad connectivity, high security, and cost optimization for all participants.

“

In Vietnam, digital payments are developing very rapidly. Visa is also continuously expanding connectivity and promoting it globally.

Visa aims to connect various payment methods within a single ecosystem, enabling users to pay via contactless methods, QR codes, or online transactions using Visa cards. Merchants can accept payments from Visa cards issued in over 200 countries and territories. "User trust and experience are the key foundations for promoting digital payments," Dung emphasized.

“

User trust and experience are the key foundations for promoting digital payments.

To achieve this, Visa is building a secure and seamless digital payment ecosystem through Visa Pay, linking over 50 e-wallets, approximately 4.7 billion Visa cards, 150 million payment acceptance points, and a network of local partners. Solutions like Click to Pay and Passkey are being developed to simplify online payment experiences. Dung stated, "Digital payments are becoming essential infrastructure for both businesses and the government."

Visa is also expanding solutions for supply chains, global commercial payments, and cross-border transactions to help Vietnamese businesses engage more deeply in international markets. Dung reiterated Visa's commitment to building a secure, sustainable, inclusive, and interconnected digital payment ecosystem, pledging continued support for Vietnam's digital payment advancement. Meanwhile, Prudential Vietnam's Deputy General Director, Phung Ba Khang, shared findings from a financial well-being report indicating that 68% of individuals across eight Asian markets prioritize trust.

“

Digital payments are becoming essential infrastructure for both businesses and the government.