eGov GPT Expansion Advances Kazakhstan’s Digital Government Push
Summarized and contextualized by DistantNews.
At a glance
- Kazakhstan plans to expand its AI-powered eGov GPT assistant to handle approximately 70% of citizen requests by the end of 2026.
- The expansion aims to streamline government services and improve accessibility for citizens.
- This initiative is part of Kazakhstan's broader push to advance its digital government infrastructure.
Kazakhstan is set to significantly expand its artificial intelligence-powered eGov GPT assistant, aiming to manage around 70% of all citizen requests by the close of 2026. This ambitious plan was announced by Deputy Prime Minister and Minister of Artificial Intelligence and Digital Development Zhaslan Madiyev during a government meeting on August 11.
The eGov GPT assistant currently offers access to various government services, and its planned expansion is a key component of Kazakhstan's ongoing efforts to modernize and digitize its public administration. The goal is to create a more efficient and accessible system for citizens interacting with government bodies.
This initiative underscores Kazakhstan's commitment to leveraging advanced technologies, particularly AI, to enhance public services. By increasing the capacity of the eGov GPT assistant, the government intends to reduce bureaucratic hurdles and improve the overall user experience for its citizens, marking a significant step in the nation's digital transformation journey.
The assistant currently provides access to…
Originally published by The Astana Times. Summarized and contextualized by our editorial team with added local perspective. Read our editorial standards.