EU border chaos persists two months after biometric system launch

Two months after its launch, the European Union's Entry/Exit System (EES) is still causing significant disruption at Schengen borders. Travelers are facing endless queues, inconsistent procedures, and general confusion. The system, designed to replace traditional passport stamps with digital biometric data collection, including fingerprints and facial photographs for non-EU nationals, has been plagued by malfunctions since its inception.

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We expect the situation to stabilize in one to two years, as the most difficult part is the initial registration.

Ouko Sarikano, deputy executive director of Frontex, acknowledged the difficulties during an event in London. He stated that the system might take one to two years to stabilize, largely due to the complexities of the initial registration process for travelers. Sarikano also noted irregularities in the system's application, with some border points managing it well while others struggle. He specifically criticized border agents for repeatedly requesting fingerprints from travelers already registered in the system, a practice contrary to EES rules.

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Some are managing the system relatively well and have mobilized the necessary resources to follow procedures. Others are still encountering difficulties.

A major flaw highlighted is the lack of harmonization among Schengen member states. Greece, for instance, temporarily suspended EES controls for British nationals before reversing the decision. Sarikano assured that Frontex is working to standardize practices, but acknowledged that disparities between member states hinder the system's smooth operation. The tourism industry is particularly concerned, fearing the ongoing chaos will deter travelers as the peak summer season begins.

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We are making a considerable effort to ensure the standardization of practices.