FAAN assures passengers of facilitation and security at airports
Translated from English and summarized by DistantNews. Read the original for the full story.
At a glance
- The Federal Airports Authority of Nigeria (FAAN) affirmed its duty to ensure passenger safety and seamless processing for both arriving and departing travelers.
- FAAN is working to structure taxi operations at airports, emphasizing accountability to passengers and addressing concerns from e-hailing services like Uber and Bolt.
- The agency clarified that the focus is on managing commercial transportation within the secure airport environment, not excluding specific platforms.
The Federal Airports Authority of Nigeria (FAAN) has emphasized its core responsibility: ensuring the safety and security of passengers from arrival to their final destination, and facilitating a smooth journey for departing travelers. This commitment extends to the ground transportation services that serve airport users.
FAAN is actively working to establish a structured system for taxi operations at major airports, aiming to ensure that operators are accountable to passengers. This initiative has led to some friction with e-hailing providers such as Uber and Bolt, who expressed concerns about being excluded from airport operations. However, FAAN maintains that the goal is not exclusion but rather integration within a regulated framework.
Henry Agbebire, FAAN's Director of Public Affairs & Corporate Protocol, explained that while e-hailing platforms have transformed urban mobility and are recognized as important for the travel experience, their operation within airports requires specific considerations. FAAN is engaged in negotiations with these service providers to align their operations with the agency's new policy on taxi services at airports.
That distinction is important.
Agbebire stressed the critical distinction between general urban mobility and the unique environment of an airport. Airports are security-sensitive areas with high volumes of passenger, employee, and vehicle interaction. Therefore, all commercial vehicles operating within the airport must be identifiable and accountable. This allows authorities to track operations and respond effectively to any security or passenger-related incidents.
He noted that this approach is not unique to Nigeria, citing Uber's own guidelines that acknowledge airports' specific rules, including designated pick-up zones and other requirements. FAAN's policy aims to balance the convenience offered by digital mobility with the paramount need for airport-specific safety and operational integrity.
The convenience of digital mobility does not remove the need for airport-specific safety and operatio
Originally published by ThisDay in English. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.