FAAN probes Delta Airport video of security, passenger altercation

The Federal Airports Authority of Nigeria (FAAN) has launched an investigation into a viral video depicting an altercation between an Aviation Security (AVSEC) officer and a passenger at Osubi Airport in Delta State. The authority has vowed to impose sanctions on any personnel found to have violated its operational procedures or professional standards.

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The Federal Airports Authority of Nigeria (FAAN) has taken note of the video circulating on social media regarding an interaction between Aviation Security (AVSEC) personnel and a passenger at Osubi Airport.

The investigation was initiated after the video gained widespread circulation on social media, sparking public outrage. Many social media users called for an independent inquiry and improvements in how passengers are treated at Nigerian airports. The incident has intensified scrutiny of airport operations across the country, particularly in light of recent disputes over airport transport reforms and passenger service delivery.

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The Managing Director/Chief Executive views the matter with utmost seriousness and has directed an immediate investigation to establish all the facts and circumstances surrounding the incident.

FAAN's Managing Director and Chief Executive Officer, Olubunmi Kuku, has ordered an immediate probe to ascertain the full details and circumstances surrounding the incident. The authority assured airport users that appropriate disciplinary actions would be taken if any wrongdoing by its personnel is confirmed.

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Should the investigation establish any breach of FAAN’s operational procedures or professional standards, appropriate administrative and disciplinary measures will be taken in accordance with the Authority’s regulations.

In a statement, FAAN reiterated its commitment to upholding the highest standards of professionalism, safety, security, and customer service at all its airports. The outcome of the investigation will determine further actions, and any breach of FAAN's operational procedures or professional standards will result in administrative and disciplinary measures in line with the Authority's regulations. FAAN also emphasized its dedication to transparency and passenger welfare, assuring the public that all complaints are treated with the seriousness they deserve.

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FAAN remains committed to maintaining the highest standards of professionalism, safety, security and customer service across all its airports.