Fans Bought Official Tickets but Were Turned Away From Jessica Shy Concert, Alleging Fraud

For some fans, Jessica Shy’s concert in Vilnius ended before they reached the audience. Raimundas said six of the seven tickets he bought through Bilietai.lt’s official presale were rejected at the entrance as already used.

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We arrived at the concert on that rainy day with three small children, just before the main performer’s concert. Naturally, no one there could help us and they told us to contact them by email, where, of course, the answer was the same: we cannot help.

He said he arrived at Vingio Park with three young children on a rainy day, shortly before the main performer was due to appear. Staff at the entrance could not resolve the problem and directed him to contact the company by email, where he said he received no immediate help.

Raimundas said he later checked whether his email, phone or Bilietai.lt account had been compromised. He found no sign of a break-in and said he had bought the tickets anonymously. He also reported seeing other visitors with the same problem. One group had bought tickets during the presale, but three were already recorded as used. While trying to buy replacement tickets from advertisements near the entrance, Raimundas said his group bought its final ticket from them.

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Bilietai.lt is engaging in a simple scam.

He speculated that tickets might have been sold twice or that a technical race condition could have appeared while 50,000 tickets were sold within 20 minutes. Other users suggested that presale tickets might have leaked and been resold through Telegram. Raimundas advised buyers to use credit cards, saying a chargeback could be the only way to recover money from dishonest sellers.

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There is no ruling out the possibility that stolen tickets were sold to six different people, but realistically, what is the probability? Especially when there were two identical situations right at the checkpoint. I know our tickets were not stolen. They were probably simply sold twice through Bilietai.lt. As a programmer, I would bet most on race conditions in the system that emerge when you try to sell 50,000 tickets within 20 minutes.

Bilietai.lt said it had checked its systems after receiving information about the cases and found no disruptions, security incidents or other anomalies. The company said each ticket had a unique code and that its use at the venue was recorded precisely.

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After receiving information about the cases mentioned, we checked our systems. No disruptions, security incidents or other anomalies were detected. Every Bilietai.lt ticket has a unique code, and its use at the event venue is recorded precisely.