Gazprom Kyrgyzstan announces mass gas disconnections for debtors starting July 1

Gazprom Kyrgyzstan LLC will begin disconnecting gas supplies to customers who have fallen behind on their payments starting July 1. The company stated that gas service is typically not interrupted during the fall and winter to ensure residents have heating and access to gas. Consequently, these restrictions are traditionally implemented during the summer months, providing customers with an opportunity to settle their outstanding debts.

Customers can review their debt status via their personal account in the mobile app or on the official Gazprom Kyrgyzstan website. Payment receipts and the "My Home" service also display outstanding balances. Payment options include the company's mobile app, the "My Home" service, various mobile wallets, banking applications, and payment terminals.

Once the debt is fully repaid, gas supply can be restored. This process requires the customer to pay the outstanding amount, submit a request through their personal account or at a customer service office, and present a passport. The fee for reconnection is 1,270 soms. Payments can be processed through Bakai and MBank mobile banking, or at customer service offices. Gas service restoration is expected within three business days after the application is submitted.