GRA Intensifies Engagement Ahead of ITAS Rollout

The Ghana Revenue Authority (GRA) is actively increasing its engagement with stakeholders as it prepares to launch the Integrated Tax Administration System (ITAS). This initiative represents one of the most significant digital reforms in Ghana's domestic tax administration in recent years.

A high-level forum was recently held in Accra, bringing together leaders from major business and industry associations. This meeting is part of a national consultation process designed to ensure the business community is well-prepared for the transition. Similar engagements have already taken place with tax consultants and the media.

ITAS is envisioned as a unified digital platform that will centralize core tax administration functions. Once fully operational, it will replace multiple existing systems, allowing taxpayers to register, file returns, make payments, and track their compliance status through a single interface. Commissioner-General of the GRA, Mr. Anthony Kwasi Sarpong, emphasized the critical role of continuous stakeholder dialogue in the reform's success, stating that the views of daily system users must inform the rollout plan.

The system has undergone piloting at the Kaneshie Taxpayer Service Centre and additional centers in the Greater Accra Region. The GRA plans to improve tax refund speeds and implement more targeted, risk-based audits. The full nationwide rollout is scheduled for September 2026, forming a key part of the GRA's broader institutional transformation agenda.

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The transition to ITAS is too consequential, and the constituencies it affects too varied, for engagement to be treated as a one-off event.