Haiti's ONA Launches Monthly Consultations to Drive Reform

Haiti's National Old-Age Insurance Office (ONA) has initiated a significant move towards internal reform and employee engagement with the launch of its monthly Assizes. This unprecedented institutional consultation exercise, held on Friday, May 22, 2026, brought together more than 90 inspectors and collectors in a single forum.

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This initiative is not a simple administrative meeting. It is the expression of a vision: that of an institution that chooses to listen to itself to better understand itself, to reconcile itself to move forward better, and to unite to serve better.

Lovely Francois, the Director General of ONA, stated that this initiative transcends a mere administrative meeting. "This initiative is not a simple administrative meeting. It is the expression of a vision: that of an institution that chooses to listen to itself to better understand itself, to reconcile itself to move forward better, and to unite to serve better," she explained. The sessions provided a platform for employees to frankly express operational constraints, daily challenges, expectations, and proposals.

During the extensive discussions, employees shared their realities without reservation, highlighting logistical hurdles, the need for support, and difficulties encountered in the field. Francois stressed the importance of creating an environment where every employee feels heard and valued. "I wanted the ONA Assizes to become a space where no employee feels ignored, where no concern is set aside, and where no truth useful to the institution's progress is put aside," she stated.

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I wanted the ONA Assizes to become a space where no employee feels ignored, where no concern is set aside, and where no truth useful to the institution's progress is put aside.

The Director General affirmed that meaningful reform cannot occur without the active participation of ONA's workforce. "no serious reform of the ONA can succeed without the involvement of its employees, without understanding the realities on the ground, and without valuing the institution's human capital," Francois asserted. Moving forward, the Assizes will be held on the last Friday of each month, aiming to foster collective construction and a shared vision for the ONA's future, with plans to expand these dialogues across the entire national territory.

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no serious reform of the ONA can succeed without the involvement of its employees, without understanding the realities on the ground, and without valuing the institution's human capital.