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🇮🇩 Indonesia /Health & Science

Hajj Officer's Experience Serving Elderly Pilgrims: Smile More, Be Quiet, and Be Patient

From Republika · () Indonesian

Translated from Indonesian, summarized and contextualized by DistantNews.

At a glance

In-depth Sources not specified Context piece
  • Namira Stasya, a Hajj organizing officer, warmly welcomed elderly Indonesian pilgrims at Madinah Airport.
  • She offered assistance, including wheelchair services, to tired elderly pilgrims.
  • Stasya expressed gratitude for her role, finding joy and fulfillment in serving the elderly pilgrims as if they were her own grandparents.

Warm greetings of "Welcome, Mr. Hajj, welcome, Mrs. Hajj" were repeatedly offered by Namira Stasya to Indonesian Hajj pilgrims from Kebumen, Central Java, as they arrived at Prince Mohammad bin Abdul Aziz Airport in Madinah on Tuesday, June 16, 2026. Namira, a Hajj organizing officer, showed no signs of fatigue, maintaining a smile for the pilgrims returning to their homeland.

Welcome, Mr. Hajj, welcome, Mrs. Hajj.

— Namira StasyaHer repeated greeting to arriving Indonesian Hajj pilgrims.

Namira, who works with the Elderly and Disabled (Landis) service at the Airport Organizing Committee for Hajj Pilgrims (PPIH), frequently offered wheelchair assistance to elderly pilgrims who appeared exhausted. When a pilgrim accepted the offer, she promptly arranged a wheelchair and helped them settle in before escorting them to the airport waiting area.

Coincidentally, my background is in service, so I have to smile all the time.

— Namira StasyaExplaining her ease of adaptation to her role as a Hajj organizing officer.

"Coincidentally, my background is in service, so I have to smile all the time," Namira shared about her easy adaptation to her role. She feels grateful to be placed in the Landis Daker Airport service for approximately two months. For her, the experience of being a Hajj officer is beyond words. "Masya Allah, I am so very grateful, it feels so blissful, because we are in contact with elderly men and women. So I feel like I am serving my own parents, serving my own grandparents," Namira told a reporter from the Media Center Haji (MCH).

Masya Allah, I am so very grateful, it feels so blissful, because we are in contact with elderly men and women. So I feel like I am serving my own parents, serving my own grandparents.

— Namira StasyaDescribing her deep satisfaction and fulfillment in serving the elderly pilgrims.

Namira's own parents are elderly, making her interactions with the pilgrims particularly meaningful. She stated that she feels no sadness in her role as a Landis officer. "So far, I just feel happy, it feels very blissful. Because I really like serving them (the elderly pilgrims), and thank God they are also willing to interact with me, so thank God there is no sadness," Namira said.

So far, I just feel happy, it feels very blissful. Because I really like serving them (the elderly pilgrims), and thank God they are also willing to interact with me, so thank God there is no sadness.

— Namira StasyaExpressing her positive emotional state and lack of hardship in her duties.
DistantNews Editorial

Originally published by Republika in Indonesian. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.

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