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Hospital Appointment System Fails, Forcing Patients to Queue in Paraguay
🇵🇾 Paraguay /Health & Science

Hospital Appointment System Fails, Forcing Patients to Queue in Paraguay

From ABC Color · () Spanish

Translated from Spanish, summarized and contextualized by DistantNews.

At a glance

News Named sources Context piece
  • Patients at Paraguay's Hospital de Clínicas are experiencing significant difficulties scheduling appointments due to ongoing phone line failures.
  • The hospital is currently only offering in-person appointment scheduling, leading to increased patient congestion and long queues, especially during early morning hours.
  • Despite administrative and logistical issues, patients praised the quality of medical attention provided by the hospital's healthcare professionals.

Patients seeking medical attention at Paraguay's Hospital de Clínicas are facing considerable frustration due to persistent problems with the hospital's appointment scheduling system.

They tell us that the line is still out of service, that's all.

— PatientDescribing the information received from hospital staff regarding the phone system failure.

For the past week, the primary phone line used for booking consultations has been out of service. This failure has left patients with no alternative but to visit the hospital in person to secure an appointment, particularly for specialist consultations.

The situation has led to a noticeable increase in the number of people arriving early each morning to wait in line. This concentration of patients, especially during the cold weather, has prompted the hospital to allow individuals to wait inside the building for shelter.

Fortunately, now they open for us to enter because it is very cold in the hallway.

— PatientExpressing relief at being allowed inside the hospital to escape the cold while waiting for appointments.

Adding to the scheduling woes, some patients also expressed concerns about the scarcity of medications within the public health system. "Medications are never available in any hospital," one patient remarked resignedly.

Medications are never available in any hospital.

— PatientVoicing frustration about the consistent lack of medicines in the public health system.

Despite these administrative and logistical challenges, patients consistently highlighted the high quality of care provided by the medical staff. "The attention is splendid in general, they attend very well in all aspects," one patient noted, differentiating the excellent medical service from the ongoing issues with appointment booking and drug availability.

The attention is splendid in general, they attend very well in all senses.

— PatientPraising the quality of medical care provided by the hospital's professionals.
DistantNews Editorial

Originally published by ABC Color in Spanish. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.

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