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🇹🇼 Taiwan /Culture & Society

Hsinchu Funeral Office Launches Online Booking for Services

From Liberty Times · () Chinese

Translated from Chinese, summarized and contextualized by DistantNews.

At a glance

News Official statement New plan
  • Hsinchu City's Funeral Management Office launched an online booking service on July 1, allowing funeral service providers to reserve funeral halls and apply for cremation online.
  • The new system aims to streamline application processes, reduce in-person visits, and enhance efficiency for funeral services.
  • Mayor Kao Hung-an stated the initiative is a key outcome of smart governance, improving administrative efficiency and easing the burden on families and service providers.

Hsinchu City has upgraded its smart governance with the launch of an online booking service for its Funeral Management Office, effective July 1. This new system allows funeral service providers to handle funeral hall reservations, cremation applications, and online payments after their case details are confirmed.

The initiative aims to optimize the application process, significantly cutting down the time spent on in-person visits and creating a more convenient and efficient funeral service experience. Mayor Kao Hung-an emphasized that the city government is committed to balancing legal requirements with public convenience. By digitizing suitable application procedures, the city not only boosts administrative efficiency but also alleviates the workload for families and funeral service providers.

Funeral services are a crucial public service during life's final journey. The city has been continuously improving funeral facilities and service processes.

— Kao Hung-anMayor Kao Hung-an's statement on the importance of funeral services and ongoing improvements.

Kao highlighted that funeral services are a crucial public service during life's final journey. The city has been continuously improving funeral facilities and service processes. Integrating operations through an information system enhances both efficiency and service quality. The online booking service represents a significant achievement in applying smart governance to funeral services, ensuring a smoother and more accessible process.

The system requires necessary documents like death certificates and household registration transcripts to be submitted and confirmed by the Funeral Management Office before online services can be activated. Once confirmed, users can complete hall rentals, cremation applications, and payments online, eliminating the need for multiple trips to the office. This digital transformation is expected to save time and improve the overall handling of funeral-related administrative tasks.

The online booking service represents a significant achievement in applying smart governance to funeral services, ensuring a smoother and more accessible process.

— Kao Hung-anMayor Kao Hung-an's remarks on the new online system's role in smart governance.
DistantNews Editorial

Originally published by Liberty Times in Chinese. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.

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