Hundreds of negative reviews for ex-president's ex-son-in-law's clinic vanish online

A wave of hundreds of negative reviews for the clinic of Chao Chien-ming, former President Chen Shui-bian's ex-husband, has been abruptly cleared from Google, along with a scathing one-star review posted by Chen Hsing-yu, Chen Shui-bian's daughter and Chao's former wife.

Chen Hsing-yu had recently posted a lengthy review accusing Chao Chien-ming of neglecting her family's medical needs and engaging in inappropriate conduct with nurses at his clinic. She also revealed that she is divorced from Chao and alleged that the clinic was acquired through a spousal gift, while loan liabilities remain in her name.

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Chao Chien-ming's clinic used a spousal gift, and the loans are still under my name.

Her post, which garnered significant attention and led to a surge of negative reviews – reportedly exceeding 900 at one point – has now been hidden. Simultaneously, the clinic's Google rating has returned to 4.6 stars, with the number of reviews significantly reduced from over 900 to 178. The most recent reviews are dated within the last day and three weeks prior, with Chen's original comment no longer visible.

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Google's short-term review manipulation will be like this.

The sudden disappearance of the negative feedback has fueled online debate, with many questioning the process of review removal. Some netizens suggested alternative methods of expressing discontent, such as writing about "dreamed-up" consultation experiences or even proposing public advertisements on billboards near the clinic, with messages like "Return the house to Chen Hsing-yu." Others speculated that Chao might resort to reporting such actions to the police, citing his past behavior of calling the police to avoid reporters.

The incident highlights a public dispute involving prominent political figures' family members and raises questions about online review manipulation and the methods used to manage a business's online reputation.

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Can we put Chen Hsing-yu's one-star negative review on an advertising wall near Chao Chien-ming's clinic?