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🇮🇩 Indonesia /Culture & Society

Indonesia's Hajj Ministry Evaluates Service Providers, Tent Use in Mina

From Republika · () Indonesian

Translated from Indonesian, summarized and contextualized by DistantNews.

At a glance

News Named sources Context piece
  • Indonesia's Ministry of Religious Affairs is evaluating the performance of service providers during the Hajj pilgrimage.
  • The evaluation includes assessing the use of tents in Mina, a key area for pilgrims.
  • Officials state the assessment aims to improve services for Indonesian pilgrims annually.

Indonesia's Ministry of Religious Affairs is conducting a thorough evaluation of service providers during the Hajj pilgrimage, focusing on enhancing the quality of services for Indonesian pilgrims. Harun Al Rasyid, Director General of Hajj and Umrah Operations, emphasized that this assessment is crucial for year-on-year improvements.

Evaluation is a necessity, including for the service providers. To assess how the service performance provided by the service providers to Indonesian Hajj pilgrims is.

— Harun Al RasyidDirector General of Hajj and Umrah Operations, Kemenhaj RI, explaining the ministry's ongoing evaluation of service providers.

"Evaluation is a necessity, including for the service providers. To assess how the service performance provided by the service providers to Indonesian Hajj pilgrims is," Al Rasyid told Republika.co.id on Friday. He stated that the evaluation results will guide the government in pushing for better services in the next Hajj season, aiming for continuous refinement and enhancement.

There must be improvements, refinements, and enhancements. From year to year, it must be better and more perfect.

— Harun Al RasyidDirector General of Hajj and Umrah Operations, Kemenhaj RI, on the goals of the service evaluation.

Al Rasyid also addressed concerns about unused tents in Mina, which were reportedly utilized for other purposes. He explained that such situations are often due to the unpredictable movement of pilgrims. Some pilgrims opt for the "tanazul" scheme, which means they do not stay overnight in Mina, leading to some prepared tents remaining empty.

Regarding the use of tents in Mina, sometimes it is difficult to predict their use. But we must prepare them.

— Harun Al RasyidDirector General of Hajj and Umrah Operations, Kemenhaj RI, addressing concerns about unused tents.

He clarified that when tents are unoccupied, service providers typically use them to accommodate their staff or store equipment supporting pilgrim services. "As long as the tents are not used by pilgrims, service providers generally utilize them to accommodate their workers, or to store equipment used to support the facilities and infrastructure for Hajj pilgrim services," Al Rasyid explained.

However, if pilgrims choose tanazul (not staying overnight in Mina), then it is possible that the tents will be empty.

— Harun Al RasyidDirector General of Hajj and Umrah Operations, Kemenhaj RI, explaining reasons for empty tents in Mina.
DistantNews Editorial

Originally published by Republika in Indonesian. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.

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