Indonesian Agency Reissues 3,000+ Civil Documents After NTT Earthquake

Indonesia's Directorate General of Civil Registration and Census (Dukcapil) has successfully reissued more than 3,055 civil documents for residents impacted by the Nusa Tenggara Timur (NTT) earthquake. This crucial effort ensures that individuals displaced by the disaster can regain access to essential services and rights.

The agency formed an emergency response team deployed to seven affected regencies starting August 24th. The initiative addresses the urgent need for identification and family documents, which are often lost or destroyed in natural disasters. "Civil registration documents like electronic ID cards and family cards are the main key for residents to access aid, health services, and housing rehabilitation," stated Teguh Setyabudi, Director General of Dukcapil.

Many local Dukcapil offices suffered severe damage, with server rooms collapsing, computers and printers destroyed, and communication lines severed. To overcome these challenges, Dukcapil is bringing portable equipment and satellite internet directly to evacuation sites. This "door-to-door" approach allows for the immediate issuance and delivery of electronic ID cards, family cards, birth certificates, and other vital documents.

The mobile service model is adapted to the region's geography and the distribution of displaced populations. By reaching out to evacuation posts and affected villages, Dukcapil ensures that residents, many of whom face difficulties traveling due to damaged infrastructure, can obtain necessary documents without delay. This facilitates their access to post-disaster aid, medical services, and enrollment for their children in school.