IT outages disrupt Swiss job placement services

Swiss job placement services faced renewed IT disruptions between May 11 and May 18, compounding earlier issues from early 2026. The federal government confirmed the outages in response to parliamentary questions, as reported by ATS.

The primary cause was identified as a failure in the central authentication system, eIAM, which is crucial for several federal administration applications. The State Secretariat for Economic Affairs (Seco) informed the newspaper Le Temps that the problems specifically impacted systems used by regional job placement offices and the online portal Job Room within the unemployment insurance sector.

The severity of the impacts varied across different services. This latest incident highlights ongoing challenges with the federal IT infrastructure, following similar difficulties encountered earlier in the year due to a federal system change. The disruptions have complicated the work of employment offices and affected their ability to serve job seekers and employers.