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Kakao Partners with Coupang Eats for In-App Food Ordering and Payment
🇰🇷 South Korea /Technology

Kakao Partners with Coupang Eats for In-App Food Ordering and Payment

From Chosun Ilbo · () Korean

Translated from Korean, summarized and contextualized by DistantNews.

At a glance

News Official statement New plan
  • Kakao announced a partnership with Coupang Eats to integrate food delivery services into its KakaoTalk messaging app.
  • Users will soon be able to order food, make payments, and manage deliveries directly within KakaoTalk conversations.
  • This collaboration marks Kakao's first vertical integration with its AI agent, focusing on the food delivery sector.

Kakao is set to revolutionize food ordering for its massive user base by integrating Coupang Eats directly into its KakaoTalk messaging platform. The partnership, announced during a second-quarter earnings call, will allow users to seamlessly order meals, complete payments, and track deliveries without leaving their chat windows.

Kakao CEO Jung Shin-a revealed that food delivery will be the first sector to be integrated with Kakao's "Agentic AI." This move signifies a major step in leveraging artificial intelligence to enhance user convenience and expand Kakao's service ecosystem. The collaboration with Coupang Eats, a leading food delivery service in South Korea, is expected to be finalized soon.

The first vertical (specialized area) to be linked with Kakao's Agentic AI will be food delivery.

— Jung Shin-aAnnouncing the integration of food delivery services into KakaoTalk.

This strategic alliance aims to provide a one-stop solution for food delivery needs, streamlining the entire process from menu selection to payment. By embedding these services within KakaoTalk, the company seeks to capitalize on its dominant position in mobile communication and offer a more integrated digital lifestyle experience to its users.

We will announce a partnership with Coupang Eats soon.

— Jung Shin-aConfirming the collaboration with Coupang Eats.
DistantNews Editorial

Originally published by Chosun Ilbo in Korean. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.

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