Labour Dispute or Violation in Kuwait? PAM Warns Workers Not to Confuse Complaints With Reports

Kuwait’s Public Authority for Manpower is urging workers to draw a clear line between a personal employment dispute and a labour-law violation they have observed.

A labour complaint is the route for workers seeking to claim their rights or settle disputes with an employer. PAM said such cases can involve unpaid wages, employment contracts, termination, leave and other employment-related issues that may require legal action.

Workers can submit complaints through the Labour Relations Unit responsible for their company’s file, or electronically through PAM’s Ashal Manpower Service.

The authority said the separate Report Me service is designed for individuals who witness violations linked to labour legislation or decisions under PAM’s supervisory responsibilities. It added that information submitted through violation reports is handled confidentially, and the identity of the person reporting will not be disclosed.

PAM encouraged workers and members of the public to choose the service that matches the nature of their case. It said users can also follow up on requests or seek information through its official website and WhatsApp service channels.