Lima opens new driver's license center to speed up procedures

The Metropolitan Municipality of Lima (MML) launched a new driver's license service center on July 1, aiming to streamline the process for citizens. Located at Avenida Grau 169 in Cercado de Lima, this new facility will work alongside the existing center in Comas, which opened in April.

Alberto Peralta, the municipality's Urban Mobility Manager, stated that the new center will handle a range of services, including issuing first-time licenses, duplicates, renewals, and reclassifications for Class A and B licenses. He highlighted significant improvements in service speed, with processing times now reduced to between 15 and 25 minutes, a considerable decrease from the previous 45-minute average.

The center operates Monday to Friday from 8:30 a.m. to 5:30 p.m., and Saturdays from 8:30 a.m. to 1:00 p.m. Upon entry, citizens first visit an orientation area where their National Identity Document (DNI) is validated, and any outstanding issues, such as fines with the National Elections Jury or sanctions from the Ministry of Transport and Communications, are checked. After clearing this initial step, applicants proceed to the license issuance area to pay for their chosen service, with payment options including Yape or credit/debit cards. Since taking over these procedures on April 22, the MML has already issued approximately 30,000 licenses.

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the attention times have shortened and can last between 15 and 25 minutes, unlike before, when they could take up to 45 minutes.